Stevenson Memorial Hospital is committed to providing barrier free access to its environments, programs, and services.

Based on the requirements within the Accessibility for Ontarians with Disabilities Act 2005 and the Accessibility Standards for Customer Service, Ontario Regulation 429/07, Stevenson is pleased to provide you with access to the following documentation:

Annual Accessibility Plan

Policies

• Accessibility for Individuals with Disabilities
• Accessibility - Customer Service Regulation, which addresses:
• Training and Education
• Assistive Devices
• Service Animals
• Notice of Service Interruption
• Support Persons

Feedback

Stevenson is committed to the ongoing process of improving access to our facilities, programs and services. We welcome your comments and feedback about our Accessibility Plan and any barriers you may have experienced while accessing care at our Hospital.

Individuals wishing to provide comments are encouraged to complete the Accessibility Feedback Form which is accepted through any one of the following methods:

• By Email
  Fill out the Feedback Form and save it to a location on your computer. You must save the form to your computer in order to be able to send via email.  Send an email to accessibility@smhosp.on.ca and attach the completed form from the saved location on your computer.
  
• In Person
  Completed copies of the Form can be delivered in person to the Patient Relations Office, located on Level 1, or delivered to Switch Board, located inside the Main Entrance.
  
• By Phone
  You can contact our Patient Relations office at 705-435- 6281, ext. 2310.
  Outside of office hours, please leave a message. Your call will be returned without two business days.
  
• By Mail
  Complete and print the Feedback Form.  A hardcopy of the form can be mailed to:

Patient Relations Office
Stevenson Memorial Hospial
200 Fletcher Crescent
Alliston, Ontario  L9R 1W7